PRIVACY POLICY
This privacy statement explains the personal data we collect, why we collect it, who we share it with, how we use it and how we protect it.
Personal data we collect directly from you
When we collect personal data directly from you through our website, our email newsletter, on social media platforms, on landing
pages, from surveys, conferences and over the phone, we use the data you provide for the following purposes:
• To fulfil our contract with you or your employer to provide you with services you have requested, and in particular: –
• Maintaining our own records and databases
• Monitoring use of our products and services to ensure usage is in accordance with our terms and conditions of use
• Informing our business customers and prospective customers about our products and services
• Service providers that help determine your location based on your IP address in order to customise certain products to your location
• Publicly available sources
• Information generated by your usage of our products and services
• Information generated by the use of cookies on our website (see our separate Cookies Policy)
• Name and contact data, including first and last name, job title, email address, work postal address, work phone and if provided mobile ‘phone and similar contact data
• Demographic, including country, city and preferred language
• For our own legitimate interests in: –
• To issue credentials, including passwords to allow you to access and operate your account
• To contact you about your subscription and to provide customer support services to you
• To carry out credit checks, to invoice you or your employer for any services you subscribe to and to collect payments due
Other sources of personal data
• We also receive personal data from other sources which include:
• Service providers that help determine your location based on your IP address in order to customise certain products to your location
• Publicly available sources
• Information generated by your usage of our products and services
• Information generated by the use of cookies on our website (see our separate Cookies Policy)
• The data we collect in this way includes the following:
• Name and contact data, including first and last name, job title, email address, work postal address, work phone and if provided mobile ‘phone and similar contact data
• Demographic, including country, city and preferred language
• We use this personal data for the following purposes: –
• For our own legitimate interests in monitoring usage of our services and improving the service provided to our customers;
• Sending journalists press releases of interest
• Informing relevant prospective customers about our products and services
Who has access to your personal data?
We do not sell your personal information to third party companies. With the exception that we do collect the name, position and email of
senior industry personnel for publication in our paid-for services.
• We transfer personal data to the following categories of recipients: –
• Companies who we appoint under contract to host our services
• Companies or individuals who we appoint to provide services to us which include processing personal data
• Actual or potential business partners who need access to personal data to evaluate or carry out a business relationship or to conclude
a transaction with us
